How To Use Benepod
After opening your Benepod, remove all items from the box. Included in the box is:
- 1 Benepod
- 1 power adapter
- 1 power cable
- 1 instruction manual
To begin using Benepod, plug the included power adapter into a wall outlet, then plug the power cable into the adapter. Finally plug the power cable into your Benepod unit. Benepod will take about 1 minute to reach its optimal operating temperature. When the green light stops flashing and turns solid, your Benepod is ready to use.
To start using Benepod, apply the treatment surface to the area you are experiencing pain. Benepod should be applied directly to the skin, and not over or through clothing. When you apply Benepod, you will feel an intense sensation - this is normal, and indicates your Benepod is working.
A typical treatment with Benepod should last 10-20 minutes. For safety reasons, Benepod will automatically turn off after 20 minutes of use. To keep using Benepod after 20 minutes, you must disconnect, and then reconnect the power cord.
You can try applying Benepod to the following areas:
- If after plugging in your Benepod, the green light does not flash / turn solid, please ensure the power adapter is connected securely to the wall, and the power cable is firmly attached to both the power adapter and the Benepod unit.
- If the light on your Benepod is green, but you do not feel hot / cold coming from the unit, your Benepod may be defective. If you feel your unit is defective, please contact us via email at firstname.lastname@example.org, or by calling us at 1-800-825-2075.
- If for any other reason you feel your unit is not functioning correctly, please give us a call, or email support.